Comprehensive Behavioral for Administrative and Technical Skills of Office Management and Executive Secretariat

Training Comprehensive Behavioral for Administrative & Technical Skills of Office Management & Executive Secretariat

Course Overview

This course will improve interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency .Also, It will take proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. This will develop the work effectively.

Course Objectives

Upon completing this course successfully, participants will be able to:

  • Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency.
  • Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively.
  • Handle telephone calls properly and professionally.
  • Develop self-management techniques and learn ways for dealing with time wasters.
  • Improve memory skills with several reinforcement methods and exercises

Training Methodology

This is an interactive training program and will consist of the following training approaches:

  • Lectures
  • Seminars & Presentations
  • Group Discussions
  • Assignments
  • Case Studies & Functional Exercises

Who Should Attend?

  • Administrative support staffs who want to focus on their relationship to their role, their responsibilities and their challenges

Outline

  • Self-awareness
  • The devolving of administrative and personnel responsibilities to management
  • Identifying the role of the personnel function
  • The administrator/secretary as part of the support team
  • Written communication
  • Verbal communication
  • Using the telephone properly

===================================================================

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB.
  • Bag (Public Training)
  • Training Material (Hand Out & Soft Copy)
  • Convenient training facilities in stars hotel (Public Training)
  • Lunch 1x and Coffee Break 2x / Day (Public Training)
  • Souvenir.
  • Gratis antar Jemput dari Bandara/Stasiun ( Khusus Yogyakarta )

VENUE 

Yogyakarta, Jakarta, Bandung, Bogor, Cirebon, Solo, Semarang, Surabaya, Malang, Bali, Lombok, Samarinda, Balikpapan, Banjarmasin, Pontianak, Makassar, Medan, Palembang, Lampung, dll serta Timor Leste, Thailand, Singapore , Kuala Lumpur.  (dengan harga dan minimal kuota yang berbeda)

Permintaan Brosur penawaran Training Pelatihan ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

General Notes

  • All our courses can be facilitated as Customized In-House Training course.
  • Course duration is flexible and the contents can be modified to fit any number of days.
  • As for Open Enrolment Courses, we offer our clients the flexibility to chose the location, date, and time and our team of experts who are spread around the globe will assist in facilitating the course.
  • The course fee includes facilitation, training materials, 2 coffee breaks, buffet lunch and a Certificate of successful completion of Training.
  • FREE Consultation and Coaching provided during and after the course.